TERMS AND CONDITIONS

Customer Agreement and Policies

We strive to maintain the highest quality of service in order to provide the best service for our passengers; we require all passengers to follow and comply to the following rules and regulations.

1.	Milien Enterprise, Inc requires all chartered limos and sedans to remain smoke free at all times. Failure to comply will result in a $100.00 cleaning fine. Failure to pay fine will result in immediate termination of service without any refunds.
2.	Sunroofs. No Passenger may stand out of the sunroof. Standing out of the sunroof is against the law and violators will face fines by the police and are responsible for any damages caused to our vehicles.
3.	Delays. Caused by weather, traffic conditions and mechanical problems are not the responsibility of Milien Enterprise, Inc
4.	Damages caused by negligence of any passenger will be the liability of the renting party. All damages will be charged to the renter plus a fee for downtime of the vehicle.
5.	Fees for Service Must be prepaid, including all state taxes and a service charge of 20% (TIP). Extended times for all rentals must be cleared with the driver in advance and are subject to availability.
6.	Drive Time. Time starts when we pick up at the first location and stops on the last drop off. Out of town trips are always charged round trip.
7.	Lost or stolen items are not responsibility of Milien Enterprise, Inc.
8.	Color Preference may not always be possible due to other reservations going longer than expected. We try our best to provide you with the color and make of your choice but do not guarantee it.
9.	Cancellations are subject to penalties. If a cancellation is made 72 hours after the reservation was made with Milien Limo a fee of minimum $100 up to 50% of the total may be charged.
10.	Deposits. Certain dates and vehicles require deposits in the amount of at least $100.00 up to 50% of total charge. A deposit must be given to make a confirmed reservation. No holds are done without a deposit.
11.	Alcohol may only be consumed by passengers over 21. It is unlawful for any minors to carry any alcoholic beverage in the limo at any time and it is considered grounds for termination of the services without refund. Any such items will be taken away from minors and they will be taken to our office for parents to reclaim with an appointment with the proper authorities.
12.	Rough behavior, illegal activities or lewd acts are not allowed in the limousine at any time, and will result in termination of character without refunds.
13.	Eating is not allowed inside of any of the vehicles other than that provided by Milien Enterprise, Inc.
14.	Cleaning Fees will be charged to parties who do not keep the inside of the vehicle clean. The fees range from a minimum of $50.00 to a maximum of $250.00.

Milien Enterprise, Inc is committed to providing the highest quality ground transportation service there is. We gather information through our own website http://www.milienlimo.com, as well as through co-registrations with our affiliate and third party partner sites. Information may include, an individual's name, email address, street address, zip code, telephone number, birth date, or gender. We will not knowingly collect any personally identifiable information online from a user under the age of 13. When acquiring information from a third party, Milien Enterprise, Inc asks for affirmation that the third party has a right to transfer the information to Milien Enterprise, Inc.

Milien Enterprise, Inc values your privacy. All email transmissions will be conducted Milien Enterprise, Inc. Milien Enterprise, Inc maintains all personally identifiable information in its proprietary database. Milien Enterprise, Inc remains dedicated to providing notice and choice to all Milien Enterprise, Inc subscribers. In every offer sent by Milien Enterprise, Inc, there is an option to unsubscribe and be removed from our list. Once a subscriber chooses to be removed from our database, the subscriber will no longer receive any offers from Milien Enterprise, Inc.

Your Information is Protected by Our State-of-the-Art Technology
All records in the Milien Enterprise, Inc database are maintained utilizing the latest technologies to secure, house, and serve the data. All data housed is protected by a firewall and security infrastructure.

Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use 128-bit SSL to encrypt transaction data. We employ Pretty-Good-Privacy to protect our transaction information. Unfortunately, no computer system or network, or transmission of data over the Internet can be guaranteed to be secure. Thus, you provide information at your own risk. Please keep this in mind when you disclose any personal information about yourself or others.

OUR PRIVACY POLICY CHANGES FROM TIME TO TIME. PLEASE CHECK BACK FREQUENTLY FOR UPDATES.